IS IT SAFE TO SHOP ON YOUR SITE?
Yes. We understand that the safety of your personal information is extremely important to you. To protect your personal data and credit card information from unauthorized access we use technology to provide you with the safest, most secure shopping experience possible.The payments are processed by a third party secure service. We do not store or have access to your credit card information at any time.
DO YOU PROVIDE INTERNATIONAL SHIPPING?
Yes, we offer worldwide shipping - you can purchase from us from anywhere in the world!
HOW DOES SHIPPING WORK?
Lovnico partners with global merchants and manufacturers to provide you the best prices and the latest gadgets. This means that your order is shipped from global areas such as the US, Germany, France, Thailand, India, China, etc. via our partnership with a variety of courier services, including USPS for the States and local postal services from your country, wherever you are from.
Since we ship directly from our partners in these countries, your item may take 7-14 days to arrive if you are from the States, Europe or Australia.
Please bear in mind that sometimes courier delays can occur, and if this does happen then shoot us an email and we will make it up to you with either a free gift or a coupon code. There are often many delays during the festive season, and while we always strive to get your items to you on time, we can't always guarantee it.
THE TRACKING NUMBER FOR MY ORDER IS NOT WORKING, WHAT HAPPENED?
First of all, you may always contact us to find out about the status of your item.
If we are unable to provide you with tracking, and if after 8 weeks you still have not received the item, we will be happy to provide you with a full refund or send you a replacement. No questions asked!
WHAT IF I NEED TO RETURN SOMETHING?
We will give refunds if the product is damaged or broken with proof of the damage.